Details

Additional Information

Coronavirus Update 25/03/2020

We are currently still functioning and all orders are being processed. (Please see Delivery Timescales below)

However, please see updates below:

SUPPLIES
We are now starting to experience some delays with the supply of the raw materials required for manufacture and stock from other manufacturers. Therefore, lead times for some products have been extended.

WORKFORCE
We have also restructured our workforce with safety in mind and therefore, packaging and dispatching orders can take a little longer.

TRANSPORT
We have been made aware of the high possibility of driver shortage from third party transport companies which will reduce delivery efficiency and cause delays. We will continue to keep you updated.

We will continue to update every order with its estimated delivery window. However, during these uncertain times, we may need to amend these estimates as events unfold.

If at any time we have to close our yard and offices, we will still be able to receive calls and emails remotely, so please don't hesitate to get in touch. We will still be taking orders online or by phone, processing them as quickly as possible and keeping you up to date with its progress.

Meanwhile, we will be continuously monitoring the situation and have put measures in place to ensure safety is maintained and business is affected as little as possible.

Delivery Timescales

Due to our wide range of products and product options, delivery periods will vary considerably depending on product type and quantity.
Once ordered, you will be updated regularly with delivery timescales. However, see guideline below for estimates.

IF IN DOUBT, PLEASE CONTACT US.

Window Sills

All Window Sills are made to order. Therefore, delivery may be 4 - 8 weeks.

Other Products

Currently 4-5 weeks but MAY BE LONGER dependant on quantity, product, and time of year.

Delivery Methods

Pallet Delivery

Unless otherwise stated, all deliveries will be made to the bottom of the driveway or kerbside only, using a vehicle with a tail lift (a platform which lowers down). Whilst our delivery team aim to be as helpful as possible, they will not unpack or be responsible for any further positioning of your goods. More Details about Delivery Timing and Preparing for a Delivery

Parcel Delivery

Smaller items may be delivered by Parcel Courier.

IMPORTANT - DELIVERY SCHEDULES MAY OCCASIONALLY BE DELAYED

Whilst every effort is made to ensure your goods arrive on time, deliveries can be delayed for various reasons. Please do not book trades or hire equipment for the expected day of delivery in case your delivery is delayed. It is advisable to receive delivery of your goods before making further arrangements.

We cannot be held liable for consequential loss arising from delayed delivery.

Delivery Charges

DELIVERY is FREE on orders of £150 inc VAT and over. (Some postcodes are excluded - see below)*

For orders of less than £150, the following delivery charges apply:
< £50 = £50.00
< £150 = £20.00
Prices inc VAT

FREE DELIVERY FOR SOME PRODUCTS
Some products alone also qualify for Free Delivery (usually smaller items such as Samples), so look out for the 'Free Delivery? - Yes' marker in the product listing.)

Please go to checkout to see confirmation of the total delivery charge for your order.

Delivery Addresses and Extra Charges

* We deliver across most of the UK. However, deliveries to some postcodes are charged at a higher rate. More Details